We get these questions a lot. Here are our best answers...
How much does your service cost?
Our service is completely free to families. We are compensated by the senior living communities when a placement is made, so you receive personalized guidance at no cost.
Can you help with financial planning for senior care?
While we don’t offer direct financial services, we can refer you to trusted professionals who specialize in eldercare financial planning, such as Medicaid experts and elder law attorneys.
How do I know what level of care my loved one needs?
Determining the right level of care (e.g., independent living, assisted living, memory care) can be confusing. At Lighthouse, we help families assess their loved one's medical, emotional, and social needs and match them with community requirements to recommend the best option based on our firsthand knowledge.
What happens after we choose a community?
Our support doesn’t end once you choose a community. We assist with the transition, ensuring your loved one’s move is smooth, and we stay in touch to help with any issues that may arise after the placement.
What if I’m not ready to move my loved one yet?
That’s okay! We help with both immediate and future planning. Even if you’re not ready to move your loved one right now, we can help you explore options and create a plan for when the time comes.
What if my family has different opinions about senior care?
Family disagreements can be common. We offer guidance to help families find common ground and make decisions based on what’s best for their loved one, offering mediation when needed.
Can you help with other services like downsizing or moving?
Absolutely! We can connect you with trusted local professionals for downsizing, moving, estate planning, and other services related to the senior living transition, making the process as smooth as possible.
How do I talk to my loved one about moving to senior care?
Starting the conversation can be difficult. We offer guidance and strategies to help you have an open and compassionate discussion with your loved one about their needs and the benefits of senior care.
How do you choose which communities to recommend?
We only recommend communities our team have personally visited and evaluated as though it was for our own family member. Our recommendations are based on your loved one’s specific needs, preferences, and our firsthand understanding of each facility's care standards and environment.
What sets Lighthouse apart from big national referral services?
Unlike large national companies, we offer deeply personalized, local expertise. We visit and vet every community we recommend and have direct relationships with the staff, ensuring a more thoughtful and tailored experience for your family.
How fast can we find a place for my loved one?
We understand that sometimes decisions need to be made quickly. Whether it’s an emergency placement or long-term planning, we work efficiently to find the right community, often within a few days if necessary.
How long does it take to move into a senior living community?
The timeline can vary. Some families complete the process in a matter of days, especially in urgent situations, while others may take weeks or months to explore and finalize their decision. We support you at whatever pace is needed.
What happens if my loved one’s care needs change after moving?
We stay connected with families to ensure that any changes in care needs are addressed. We can help with transitions to higher levels of care if needed, such as moving from assisted living to memory care or skilled nursing.
Can you help if my loved one has dementia or Alzheimer’s?
Yes, we specialize in placing seniors with memory-related conditions, such as dementia or Alzheimer’s, in communities that offer specialized memory care services. These communities provide the safe, structured environment your loved one needs.
How do I find a community near me?
We use our local expertise to recommend communities that are close to your home or the desired location. Our goal is to ensure your loved one is placed in a convenient, accessible area for family visits and involvement.